Student Video Resources

Welcome to New River CTC! We’ve created the videos below to help you. If you need additional assistance after watching the videos, contact the New River CTC Help Desk at 304-929-6725 or

How to Find Your Username

How to Access the Portal

How to Change Your Password

How to Access the Online Bookstore and Order Your Books

For step-by-step written instructions on ordering books, click here.

How to Use Zoom

For a different view of the video, visit the instructor’s meeting room recording.

When you join a Zoom session or start a Zoom session you will see the control options referenced in the video (the chat function, reactions, etc.).

Below you will find the links mentioned in the video:

Sign up for Zoom:
IT Zoom resources:

You’ll find a link to your Zoom classes in your Brightspace class, and your instructor may also email you the link. For New River CTC IT support, email Please note that your classes will not be available in Brightspace until the first day of class.

For information on Wifi, see the Broadband West Virginia interactive Wifi map.


How to Register for Classes Online Using Banner

How to Register for Regroup Alerts

How to Clear Your Web Browser History