Student Accounts

The Student Accounts Office is responsible for the billing and collection of all student fees. We also disburse student refunds, issue textbook vouchers for financial aid/third party students, prepare and issue 1098-T tax forms to all students.

Students who attend New River Community and Technical College agree to be held accountable for:

  • The full payment of tuition and fees generated from their registration.
  • The full payment of any applicable miscellaneous or special fees related to attendance.
  • The payment of a $25 fee for any item(s) returned by their bank as “Non-Sufficient Funds”.
  • The maintaining of a current mailing address with the Office of the Registrar.
  • The acknowledgment that their email is the official means of communication to students.
  • The reading of and compliance with the rules as stated within the college catalog and/or student handbook.

Students will receive an invoice/bill by e-mail each term.  If a student has not received an invoice/bill, they should contact the Student Accounts Office or check Self-Service Banner regarding their balance.  New River CTC reserves the right to cancel all registration and withdraw students from courses due to nonpayment.

The following payment options are available:

  • Cash
  • Check/Money Order
  • Credit/Debit card (Visa, MasterCard, American Express and Discover)
  • Online payment

To make a credit card payment by phone, call 304-883-2422. You may mail a check payment to New River Community and Technical College, Student Accounts, 280 University Drive, Beaver WV 25813.

We offer a payment plan requiring four equal installments to be paid in full before the end of the term. 

If your Financial Aid award does not fully cover your tuition and fees, you MUST sign up for the payment plan to cover the remaining balance.

All students who participate in the Payment plan, including Financial Aid recipients, MUST sign a Payment plan form with the Student Accounts Office.

Online payment of tuition and fees is now available at New River CTC. Please follow these steps to pay online:

  1. Login to
  2. Select Banner 9 Student Profile
  3. On the left of the student profile select Account Summary (Make a Payment)
  4. Click the Pay Now button
  5. Select the term you want to make a payment for and/or enter an amount.
  6. Click the Pay Now button again and continue filling out the form
  7. Click the Pay button to process the payment amount.

To find your balance due, follow the instructions below:

  1. Login to
  2. Select Banner 9 Student Profile
  3. On the left of the student profile select Account Summary (Make a Payment).

The first financial aid refund distribution date is the third Thursday of each semester. Students may choose to receive their refund via direct deposit or to have their refund check mailed to them. If a student does not have a refund check on the first distribution date, they may have one the following week depending on when their financial aid is processed. The Student Accounts Office processes a new batch of refund checks every Thursday. Please note once the refund check is processed the credit balance is no longer available in the bookstore.  Federal regulations require us to monitor student attendance. The Student Accounts Office pulls an attendance report each week, and if your attendance unverified, we cannot release your refund check. Students receive referral to the Dean’s office for mistakes regarding their attendance. If the Dean can determine the student has been attending, he or she will sign a form so the Student Accounts Office can release your check. Students are required to bring a photo ID before the Student Accounts Office can release their check. For questions regarding your financial aid refund check, email

New River CTC will utilize college-issued student email accounts to convey college-related, critical, and/or time sensitive information to faculty, staff and students. In some instances, email communication may be the only means by which certain information is conveyed.

The Student Accounts office will use email to contact our students concerning:

  • Outstanding balances on student accounts
  • Notification of payment due date and amount due
  • Notification of loan disbursements
  • Responses to student inquiries

Student Accounts Contact Information