Starting with the fall 2018 semester, students at New River Community and Technical College can choose to receive their refund through direct deposit, rather than waiting for a paper check to be mailed to them. Because banking and other personal information is required, forms cannot be accepted via email and students must show a photo ID for verification when submitting the form. We recommend that students attach a voided check to the submitted form to ensure accuracy regarding account information.

Have questions about the new option? We have answers.

The College is partnering with BB&T to deliver refunds to students. BB&T representatives will be on-site at New River CTC at the beginning of the fall 2018 semester to help students sign up for accounts.

No, the direct deposit option can be used for any U.S. bank account.

The form is available at New River CTC locations, and registered New River CTC students will receive an email with instructions on how to sign up for direct deposit.

No, if you are receiving a refund but do not complete and return the form for direct deposit a paper check will be issued and mailed to your address as listed in Banner.

Completing and returning the form choosing direct deposit is the fastest way to receive your refund.

No, you may still receive a paper check sent to your mailing address as listed in Banner.

Have additional questions about direct deposit? Contact Shamil Walton ( , 304-929-6730) in the Business Office

Have questions regarding your financial aid? Contact the Financial Aid Office on your campus for email addresses and phone numbers.

For information on the Federal Reserve Banks’ terms of use for the E-Payment’s Routing Directory, visit