Certified Customer Service Specialist ASSC

The Certified Customer Service Specialist certificate program is designed to provide the basic technical and interpersonal skills to students for a wide array of customer service positions. The certificate program would meet the needs of many of our regional employers.

REQUIRED COURSES 

Number

Title

Hours

BUSN 272

Career and Professional Development

3

COSC 101

Microsoft Office Applications

3

MRKT 120

Service Industry Environment

3

MRKT 121

Interpersonal Contact Skills

3

MRKT 122

Business Practices Applications for the Customer Service Environment

3

Total Semester Hours

15

Evaluation Sheets

2013-2014

2012-2013

2011-2012

 

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Current Student Registration

Register for Summer/Fall 2014 courses today. Registration for current students is underway and will end on Friday, April 18th. This is your chance to select the courses you need to finish your degree. Don't miss out on your opportunity. Register today!  Course schedules available here!